Your Dashboard

It is the screen you land on when you sign in, and it does two different jobs depending on how far along you are.

On day one it is mostly empty, and that is deliberate — each blank panel tells you what to set up to fill it. Read it as a to-do list rather than a disappointment.

Once you are running, it becomes your hotel's performance in one screen: occupancy, RevPAR and ADR for whatever period you choose, plus today's snapshot and what guests are saying.

It opens with a greeting and a Performance block. Below that:

• Daily Summary — today's arrivals, departures, guests in house, vacant and blocked rooms
• Satisfaction — the words guests use most in reviews, split into positive and negative
• Weather — morning, afternoon, evening and overnight, because weather moves demand more than most hoteliers admit

Where the Front Desk answers "who is arriving today", the Dashboard answers "are we having a good month, and what should we do about next month".

Three numbers that answer three different questions. You need all three, because each one alone can mislead you.

RevPAR is the one to watch. It combines the other two, so it catches the trade-off they hide. Drop your prices and occupancy rises while ADR falls. Push prices up and ADR rises while occupancy falls. Only RevPAR tells you whether the trade was worth making.

Rooms out of service are excluded from occupancy, so a room you have taken off sale for renovation does not quietly drag your figures down.

Historical is what actually happened. Forecast is what Amiqa's model expects, based on your own booking patterns, the season, and demand it can see building.

Charts show both on the same axis, so the line does not simply stop at today — it continues, and you can see the shape of the period ahead.

That forward half is the useful half. Historical tells you how you did; forecast tells you what you can still change. A weak week eight weeks out is a pricing decision. A weak week that has already happened is only a lesson.

Today's operational picture on the Dashboard, so you can see the state of the hotel without opening the Front Desk.

Alongside them sit today's Occupancy, RevPAR and ADR, so a glance tells you both what is happening and what it is earning.

Vacants is the number to act on. Rooms still free tonight are the ones a last-minute price move can still sell.

Choose a period, then turn on Compare and pick what to measure it against.

Ready-made periods: This year, This month, Last 30 days, or Custom range for anything else. With Compare on, you set a Main Period and a Compare Period — usually the Previous Period or the same stretch last year.

This is where the Dashboard earns its keep. A number on its own means very little; the same number against last year is a decision. "August occupancy 71%" tells you nothing. "August occupancy 71%, against 64% last year, at a higher ADR" tells you your pricing is working.

In Smart Reports. It sits in the left-hand menu between Channels and Smart Pricing. Account owners and managers see it in the Dashboard and in the Front Desk. Admins see it in the Front Desk only. The full menu reads Overview, Front Desk, Channels, Smart Reports, Smart Pricing, Operations, and you only see the items your role and plan allow. From the Dashboard, Smart Reports opens the page in the Front Desk. It replaces the old Statistics page: an old Statistics bookmark now takes you to your Overview.

There are two tabs. Performance shows occupancy, revenue, RevPAR and ADR, this year against last year, and what is ahead. Insights shows where your bookings come from, which channel earns you the most, how many bookings get canceled, how far ahead guests book, and who your guests are. Many cards ask a question and answer it in one sentence, for example "In May you filled 60% of your hotel — 18 points more than in May 2025."

Pick Today, Week, Month or Year, or choose your own From and To dates (up to 366 days). Each tab has a download button that saves the numbers as a CSV file. Revenue is room revenue before taxes.

Smart Reports is for owners, admins and managers. Receptionists and Viewers do not see it, because it shows the hotel's revenue. Hotels that only use dynamic pricing have no Smart Reports page, because it lives in the Front Desk.

Orange is what is still to come. For each future night it is the higher of what is already booked and Amiqa's forecast, if your hotel has one. The forecast never goes below what you have already booked.

The forecast reaches about three months ahead. Later dates say "no forecast yet", and the sentence says up to which date it counts, for example "by November 23 you would be at around 47%."

When you pick a long range such as Year, the occupancy chart shows one bar per month. Months before you started with Amiqa say "before Amiqa" instead of 0%. Last year's occupancy can include history you imported into Amiqa, and a small note under the chart says so. If your hotel has no forecast, you see only what is booked.

The words your guests use most in reviews, pulled together and split into positive and negative. Amiqa describes it as highlighting "the most frequently mentioned keywords from guest reviews during the selected period."

It is more useful than a star rating because it tells you what rather than how much. A 8.4 tells you people are broadly happy. "breakfast", "quiet" and "host" on the positive side and "wifi" appearing three times on the negative side tells you exactly what to fix and exactly what to put in your description.

Two habits worth building:

• Fix the repeated negative word. One mention is a mood; three is a job.
• Sell the repeated positive word. If guests keep saying "terrace", that belongs on your booking site and in your OTA description. Your best marketing copy is written by your guests.

That is exactly what it should look like, and the empty panels are telling you what to do next. Amiqa names the two things it is waiting for:

• "Your metrics will appear here once Front Desk is set up" — your rooms and bookings are the source of everything. Set up the Front Desk and figures start building from your first reservation.
• "Add historical data to unlock your occupancy, RevPAR and ADR" — past bookings from before you joined Amiqa. What it is for: it gives you instant history to compare against instead of waiting a year to build it, and it gives the pricing model real patterns to learn from, from day one. Upload them and those figures fill in once Amiqa has finished processing the file.

So the order is: set up your rooms and rates first, then upload whatever history you have. Your first booking starts filling the figures; your history fills in everything that came before.

Uploading historical data is the single highest-value hour of your setup. Without it, your first year has nothing to compare against and the pricing model is working with much less to learn from.